At Vaughn Shots, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund & Return Policy below:
1. Return Eligibility
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact Us: Reach out to our customer service team at [email protected] within 14 days of receiving your item. Provide your order number and details about the product you wish to return.
Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.
Package Your Return: Safely package the item in its original packaging, including any accessories or documentation. Clearly write the RA number on the outside of the package.
Ship the Item: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
3. Refund Process
4. Non-Returnable Items
The following items are non-returnable:
5. Exchanges
Currently, we do not offer direct exchanges. If you would like to exchange an item, please return the original item and place a new order.
6. Customer Service
If you have any questions about your return, please contact our customer service team at [email protected].